About the Game
WELCOME TO RETAIL HELL
Clock in at the only convenience store in the liminal void between life and death. Juggle supernatural customer service, collapsing inventory, and unravel the truth behind your own damnation.
As an overworked clerk stuck in a literal dead-end job you'll have to deal with the unpredictable threats of the abyss and manage your stock in order to pay your debt to the faceless management.
In this psychological horror job simulator, the mundane is your lifeline. If the store goes under, your soul goes with it.
EMPLOYEE HANDBOOK
Run your store
Keep the coffee brewing, make hot dogs, maintain your machinery and keep your store tidy. Be ready for anything.The customer is always right (even the dead ones)
Fulfil strange requests from a roster of grotesque entities while avoiding reality-warping curses and unexpected eldritch side effects.
Serve them quickly and you might get a tip, or upset them and face the consequences.Survive the shift
Manage your resources, trade for grisly upgrades, keep your shelves stocked and decipher cryptic orders from the dead.
UNCOVER YOUR PAST
This isn't just a job; it's a prison. Uncover the sins of your past life (and death) to understand why you’re trapped in this fluorescent-lit corner of the afterlife.
With multiple endings to discover, will you piece together the mystery of your purgatory and break the cycle, or are you doomed to forever be employee of the month?
Screenshots
10 imagesVersion Information
Steam Patch Notes
Official update history
Retail Hell Endless Mode BETA v1.2.2 patch notes
We heard you! Cozy mode has been added to Endless Mode! Disable any of the options in Run Settings and your run will be converted to Cozy Mode. No score will be recorded during a Cozy run.
[img src="{STEAM_CLAN_IMAGE}/45888413/6d724303c8cde5b7b04aac6bde8aff661aab4df1.png"]
Features:
Added Run Settings in Endless Mode - turning any of these off will change the run to Cozy. No score will be recorded.
Disable timer
Disable window damage
Disable curses
Options to disable hard monsters
Trypophobia
Metalhead
Stalker
Harvester
Nevermore (Raven)
Thief
UX and Balance:
Rebalanced the thief
Rebalanced scaling for purchasing time from the Provider in Endless Mode
Disclaimer added for when a player is going to start a non-ranked Endless Mode run
Bugs and stability:
Fixed a bug that caused Endless Mode to end abruptly
Controls:
Added controller support for the new options added to Endless Mode
Retail Hell v1.1.11 patch notes
Features:
Added Enhanced Rich Presence
UX and Balance:
Lowered Metal Head reward by 30 cents per skull
Monster's acceleration has been lowered slightly during the trypophobia sequence
Slightly increased light intensity and radius in the trypophobia tunnels
Bugs and stability:
Stalker can no longer be kicked with the red button
Trypophobia sequence no longer gives the player the achievement for surviving if they've been killed in the first encounter
Visuals:
Fixed a visual bug with the Blood Moon that slightly cut off the bottom of the sprite
Sprite optimization for Harvester and Stalker
Audio:
Fixed broken hot dog machine audio not being controlled by the global volume setting
Fixed cursed customer sound not being controlled by the global volume setting
Controls:
Fixed an error that occurred by pressing ESC on the level ending sequence.
Retail Hell v1.1.10 patch notes
UX
Added a confirmation window to the repair window purchase
Added a delete save option
Added an FOV slider
Added options to invert X and Y cameras axes
Localisation improvements
Improved gamepad support in some menus
Bugs and stability
Mothman will now correctly leave if the lights were off prior to his arrival
Fixed a bug with the trypophobia sequence animation
Removed (another) collision on the provider hatch
Fixed a crash caused by Stalker
Fixed a bug in the redemption ending related to the contract and the innocent woman
Audio
Improve audio balance in the metalhead sequence
Improve audio balance of some monster sounds
improve audio balance of machines and room ambience
Retail Hell v1.1.9 patch notes
UX
Improved ambiguous customer lines
Removed double notification sound from Raven
Bugs and stability
Removed collision from hatch doors to prevent items getting stuck
Removed a situation where the Raven would push items
Removed Raven while on the game show
Removed situation where Raven was getting stuck
Fixed a collision on the right side of the counter
Changed position of items received from customers
Fixed colliders on some items moving when colliding against certain objects
Fixed a crash caused by Stalker
Fixed items going into the fridge electrical panel
Fixed certain sound effects not playing correctly
Players can no longer be cursed during the Trypophobia sequence
Fixed an issue where two coffee cups could become stuck in the coffee machine
Fixed a visual issue with the Provider during end-of-day
Fixed a bug that allowed players to cool sodas and Humans while the fridge was broken by using the electricity panel
Game balance
Tweaked difficulty curve on later days
Day 9: Adjusted order of encounters
Day 11: 10 seconds added to timer (275->285) and player is given an extra $4
Day 12: goal changed from $69 to $65 and timer extended by 20 seconds
Day 13: goal changed from $75 to $69
Day 14: no longer given a free $9 at the beginning of the day
Improved extra time the stomach gives the player by 10 seconds
Added an extra 10 cents to the profit of sodas
Raven time lowered by 10 seconds
Retail Hell's latest demo is LIVE NOW
Check it out today! If you find any bugs report them over on our Discord
[dynamiclink href="https://store.steampowered.com/app/4174310/Retail_Hell/"]
Full patch notes:
Retail Hell v0.4.1
Bug Fixes
Curses now do not continue affecting the player after buying a next day
Disabled debug commands
Intro has been remade to support low end setups
UX
You can now accelerate creature dialogues by clicking them
Visuals
Some visual curses have been updated (inverted controls creature)
Slightly reduced pixelation effect
Store counter has been updated
Money now glows a bit so it’s easier to find
Other
Steam API now integrated
DX11 launch option now available
Known Bugs
When hovering over the cash register, the mouse indicator flickers unintentionally, changing from a pointer to a hand.
Some creature bits loop unintentionally when skipping dialogues.
Follow LEAP on socials
Bluesky | Instagram | Facebook | YouTube | TikTok
Retail Hell's latest demo is LIVE NOW
Version 0.3.8 is here and brings to the table:
✅Bug fixes
✅Darker, creepier vibes and a new store look
✅The same horrendous creatures you know and love tapping at your window for beans and hotdogs
Check it out today! If you find any bugs report them over on our Discord
[img src="{STEAM_CLAN_IMAGE}/45888413/691ddf2fbde7f1f061f717f76cf49ce345d572b0.jpg"][img src="{STEAM_CLAN_IMAGE}/45888413/95546c21c7901576fcffd3f1241f273969e0547e.jpg"][img src="{STEAM_CLAN_IMAGE}/45888413/7f2b12b32d83af8af84e4c18b914533ac847654c.jpg"][dynamiclink href="https://store.steampowered.com/app/4174310/Retail_Hell/"]
Full patch notes:
Retail Hell v0.3.8
Bug Fixes
Fixed issues where certain creature orders behaved incorrectly.
Cursed creatures now apply curses while you are preparing orders instead of after completion
Softlock with provider has been fixed
Some order errors have been corrected
Collisions of objects to not affect or collide with the player
Gameplay
Provider is now on top of the store, items fall from the ceiling to the floor
UX
Locked interactables now visually appear out of power until unlocked
Item prices are now displayed when hovering over items for clearer purchasing decisions
End of day now is disabled when you have enough money to buy another day of service
End screen now displays the player's name as 'EMPLOYEE'
Visuals
Improved 3D visuals for several minor items
General polish pass across various in-game assets
SFXs
Updated multiple interaction SFX with more polished versions
Follow LEAP on socials
Bluesky | Instagram | Facebook | YouTube | TikTok
Current Release
Build 25108183
Uploaded Oct 03, 2026
System Requirements
How to Install
RetailHell.exe to play
Troubleshooting tips
• Run Redist/_CommonRedist installers if game won't start
• Add folder to Windows Defender exclusions
• Run as administrator
Download
Direct link available
Needed when extracting (WinRAR / 7-Zip) — not a site login.
1A4F66C4
353d9ede416695c5fae319b303efb27903b12d4be80b51c016743d7d3f658afb
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